VIDEO: What should I do when a tenant won't pay rent?

Posted on: Wednesday, November 22, 2017


You thought you’d found the perfect tenants, but then you realise that they haven’t paid their rent. What should you do? 

 

 

• First, communication is key. Always check the day after rent is due to make sure it is in your account. If it’s not there, contact them straight away. There could be a simple answer, like a transfer issue. Keep clear records of all communications. 

 

• Generally, give up to seven days as a grace period, then give a formal letter, and then give 24 hours’ notice to visit the property.

 

• Does your tenant have a guarantor to pay their rent if they are unable to? Get in touch with them as they may be able to settle the bill. 

 

• Have you got landlord insurance? A ‘rent guarantee’ will provide rental arrears and financial help. 

 

• Problem still not solved? It’s time to get the courts involved. Talk to a legal advisor like a solicitor and bodies like the National Landlord Association to help you. 

 

Guild Members make great letting agents to help with any rental issues. Find your closest Member and find out more about lettings services today.

 

Recent News

Where to buy a holiday home in the UK

Tuesday, July 1, 2025

Dreaming of owning a holiday home in the UK? From tranquil spa towns in Wales to vibrant...

Read More

The Guild sets the standard with numerous 2025 ESTAS Shortlistings

Wednesday, June 4, 2025

The Guild of Property Professionals has once again demonstrated the strength of its network,...

Read More

How to save a deposit for your first home

Friday, May 2, 2025

Saving for a deposit can feel overwhelming, but the key is simple: start saving now. Here are...

Read More